Quote:
Originally Posted by Top banana
It must be expensive for both vm and sky to continue with this practice, you would think they would drop their prices rather than continue moving one to another and then back again?
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No, because they they make their money from the people who stick with them, not realising they are paying more for less services than say a new customer.
Customer ignorance along with the lazy ones who can't be bothered to change suppliers or just forget about it as direct debits just come out and their services work.
Look how many VM customers are still on 10mb broadband but are paying the same, if not more than other customers who are on 30mb. Same with the other services. If VM lowered all their prices then they lose money from those customers.