Quote:
Originally Posted by LenMackin
Yes I totally agree with all that you have said. I still maintain that despite my SH in normal mode currently behaving itself it is a shoddy piece of kit. it's cheap and nasty. I notice that even on the instructions issued by VM on setting up the SH it states that even a 'fish tank can reduce signal strength' and heaven forbid that you put it on a 'bookshelf between two books'. Not much chance through walls then?
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Put the superhub IN the fish tank thats where it deserves to be.
Quote:
Originally Posted by LenMackin
It's a pity that VM don't concentrate much more on offering a proper world class cable solution to us residential punters rather than offering confused information and pricing, missed deadlines, TV channels that are nothing but repositories of what has been shown already on mainstream TV channels, speed doubling designed to hit the headlines that results in a crippled network followed by speed reductions for most of the day because they can't cope and finally - lying to their customers. If they sacked the marketing team, stopped the stupid TV adverts and plowed money into network, content and support for their technicians we would all be happy.
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VM only care about profit. How happy the customers are is way down on the list.
It would seem VM are incapable of offering a service that
all their customers are happy with and at the same time, making a profit that their shareholders and bonus grabbers are happy with.
Vote with your feet, I did.