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Old 13-12-2012, 14:44   #2174
Qtx
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Join Date: May 2012
Location: Probably outside the M25
Services: Sky Fibre Unlimited 40/10
Posts: 3,473
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Re: Virgin Media to Double Broadband Speed

Quote:
Originally Posted by Jong1 View Post
That is either incompetence or wilful misrepresentation. Take your pick!
Have to agree.

My fault was assigned a fault number and I was told it would be a month away before it was fixed. Every month they moved the fix date back a month until this month when they changed the fix date to April 2013. Same fault number from the start, same problem, same fix.

So they either were deceitful with the dates to retain me as a customer or they are incompetent.
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