Just logging in to check service status and after entering my login details i was met by a change your password page saying:-
Change your password
We run a tight ship here at Virgin Media, and we like to make sure we're keeping your info nice and secure. That's why we think it's a good idea to change your password occasionally.
Your password needs to be between 8 and 10 characters long, with no spaces, and must contain only numbers and letters. The first character must be a letter.
Don't forget: Your password is case sensitive. If you use a mixture of capital and lower-case letters, you'll need to use them in the same places whenever you type your password.
At the bottom of the page in the small print:-
Some important information about your password
- If you use email software like Outlook Express to access your Virgin Media Mail, you'll need to update your new password when you next open the software.
- If you have National broadband (which means you get your broadband down your phone line) you'll need to update the password settings on your router. Find out more
- If you use Backup & Storage, you'll be prompted to update your password there.
- If you have dial-up or use Webspace, these passwords will also be updated.
I'm a great believer in security, but I've never seen VM do this before so are they suddenly getting sserious on security or have they 'lost' my settings?
Anyway, bit of a PITA - if I continue and change the password Mrs G won't be able to check emails as she's away on business and hasn't a clue how to change the settings on her phone!!
Cheers
Grim