Cable Forum - View Single Post - The price of your Virgin Media service is going up

Qtx · 12-12-2012, 11:35

You are right with that, so maybe I got something confused there. Happy to admit if I have made a mistake. I'll do some digging later to see where the confusion came from.

VM's published results are always a bit dodgy due to wording anyway. You can search these and find this is exactly what they said in their announcements:

Virgin Media 2nd Quarter 2012 Results - On a percentage basis, monthly churn was 1.4%
Virgin Media 3rd Quarter 2012 Results Churn down from 1.7% to 1.4% in the quarter

Worded different to make it look better. So the 2nd Quarter churn was actually 1.7% and not 1.4%. The good news for you is that churn did go down.

That is probably where my initial confusion was and I thought churn had gone up to 1.7%.

12-12-2012, 11:35	#220
Qtx CF's Worst Nightmare Join Date: May 2012 Location: Probably outside the M25 Services: Sky Fibre Unlimited 40/10 Posts: 3,473	Re: The price of your Virgin Media service is going up You are right with that, so maybe I got something confused there. Happy to admit if I have made a mistake. I'll do some digging later to see where the confusion came from. VM's published results are always a bit dodgy due to wording anyway. You can search these and find this is exactly what they said in their announcements: Virgin Media 2nd Quarter 2012 Results - On a percentage basis, monthly churn was 1.4% Virgin Media 3rd Quarter 2012 Results Churn down from 1.7% to 1.4% in the quarter Worded different to make it look better. So the 2nd Quarter churn was actually 1.7% and not 1.4%. The good news for you is that churn did go down. That is probably where my initial confusion was and I thought churn had gone up to 1.7%.