Cable Forum - View Single Post - The price of your Virgin Media service is going up

12-12-2012, 11:03

QTX not sure where you get your info from you think this "Thing is we know that a lot of people are leaving vm and was it not last quarter that vm mentioned it knew customer churn was high but it didn't matter as they were selling more services per household? Hence me wondering if the upfront line rental push was for similar reasons"

This is what they actually said

The number of cable customers we serve grew by 39,500 during the quarter compared to 6,300 in Q3-11. Churn fell from 1.7% to 1.4% with gross disconnections down year-on-year for the fourth quarter in a row.

12-12-2012, 11:03	#219
Mr Banana Guest Posts: n/a	Re: The price of your Virgin Media service is going up QTX not sure where you get your info from you think this "Thing is we know that a lot of people are leaving vm and was it not last quarter that vm mentioned it knew customer churn was high but it didn't matter as they were selling more services per household? Hence me wondering if the upfront line rental push was for similar reasons" This is what they actually said The number of cable customers we serve grew by 39,500 during the quarter compared to 6,300 in Q3-11. Churn fell from 1.7% to 1.4% with gross disconnections down year-on-year for the fourth quarter in a row.