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Old 11-12-2012, 19:50   #214
Chad
cf.mega poster
 
Join Date: Jan 2010
Location: Edinburgh
Services: SKY Family, SKY Broadband Unlimited, YouView, Netflix, Amazon Instant Video, Boxnation
Posts: 5,137
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Re: The price of your Virgin Media service is going up

I just cancelled undet the price increase. Incredible conversation!

The person I chatted with was prepared to offer reductions on my package however I made it clear about joining SKY under friends and family. Virgin couldn't match the package.

Anyway he told me I was in luck as my 30 day window was due to expire in 2 days. He claimed my letter was sent to me in the middle of November. I advised this is simply not true. My letter is dated December 2012 and was only received on Saturday. I challenged him on this and advised I would share this information with others here as there are other members of the site in the same boat.

He advised I should be careful what I post as Virgin can and will hold me liable for any misleading or inaccurate posts!

I can assure you I am not making this up. If you plan to contact Virgin about your price increase do it now, just in case they claim your letter was sent 28 days ago too.
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