Quote:
Originally Posted by denphone
Well my parents when they got Sky installed two years ago were promised 20Mb and the most they get is about 1Mb and despite all their protests about the promised speeds the speeds are still the same. 
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It would appear your parents Broadband isn't on Sky's network it uses Sky connect which is just a rebranded BT IP resale , they are also on an extremely long line , I believe Sky Connect also only offers upto 8mb rather than the upto 20mb available when on Sky's own network.
http://www.cableforum.co.uk/board/35393061-post9.html