Quote:
Originally Posted by Chad
If I call virgin to cancel all services tomorrow due to the price increases, what is expected of me?
Will all my services be cut off straight away or do I have to keep the services for 30 days. Also what would I be liable to pay? I'm due to pay about £98.00 on the 20th December, as per my last bill.
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When I left all I had to do was give 30 days notice. Your £98 will be taken as usual but then your next bill will have a pro-rated credit added to your account. I suppose if you're going to cancel all of your services then they should refund you the credit back to your bank account but this probably isn't guaranteed. What I would do is cancel your direct debit at the bank so that they can't take the payment, Virgin will then, on your next bill cycle credit the pro-rated amount and advise you what is owing.