Thread: 100M Area upgraded to 100MB but still only getting 50
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Old 10-12-2012, 10:47   #4
adzii_nufc
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Re: Area upgraded to 100MB but still only getting 50
Quote:
Originally Posted by Sephiroth View Post
What you haven't told us is how you know it's still 50meg. Presumably you've looked at the modem stats Operational Config and it still says 50 meg.

The other thing you can do, is to get your host name. If your CMTS (which is listed in the host name) isn't the same as the town you think you're in, then your area may not have been upgraded.

Bristol is a case in point where users are served from more that one hub centre and we've seen just such a case a few months ago.

HTH
This^

I'm on 100/10 due for 120/20, My area is listed as upgraded and is classed as Newcastle but I'm not actually in Newcastle and my CMTS confirms this. So whilst my Area is listed as upgraded the truth is my area is not.
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