Quote:
Originally Posted by Qtx
VM are having their best results? Did you look at the numbers on the various charts? They are 1% away from being the worst performers according to those statistics. Those numbers came from Ofcom so are not my opinion.
I'll have some of what you have been smoking please!
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Love your 'interpretation'...
Broadband choice thought differently
http://www.thinkbroadband.com/news/5...n-results.html
Quote:
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The numbers suggest that customer service levels do not vary much between any of the five major providers
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Ofcom
Overall satisfaction with customer service by fixed broadband provider
............Satisfaction.....Neutral.....Dissatisf action
Sky............63%...........25%........12%
BT..........,,,,63%........,,,20%....,,,,17%
Virgin Media.61%......,,,,20%.....,,,19%
TalkTalk......60%......,,,,,24%..,,,,,,15%
Orange.....,,,59%..,,,,,,,,22%..,,,,,,20%
Average.......62%%.....,.22%...,,,,,17%
According to those Ofcom figures, VM are 2% away from being worst and best...
Your 1% comes from fixed line, not broadband...