Originally Posted by Mick Fisher

Whenever VM BB increases speeds it's network always gets screwed up with many not getting anywhere near what they are paying for.

Meanwhile the network, very slowly, gets upgraded to allow for the new speeds and tiers.

Unfortunately by the time that's completed and the dust has settled it all starts over again with yet more speed upgrades and peoples internet experience gets degraded once again.

Why? Well I am surmising but I think it is just VN dragging their feet in the pursuit of their policy of short termism.

In the distant past they or maybe it was Ntl dramatically pruned the staffing levels of the network engineers. Before this they used to carry out a program of scheduled maintenance but I believe that went out the window and they were reduced to just fire fighting.

Given the scale of the upgrades needed for the speed doubling I doubt they have the man power, which would explain the expected completion dates being put back time and time again. But this probably suits VM's cash flow.