call in to VM, 150 from your VM landline confirm account by pressing 1 then option 5 then option 3. ask them if theres an empty return box on its way.
if theres no box on its way you could pack them yourself and create a return label here >
http://www.collectplus.co.uk/returns...from_postcode= then find your nearest drop off point here by entering your postcode >
www.collectplus.co.uk/virgin dont forget to get a receipt with the tracking number.
you could also hand them in at your local store or find your local VM hq and drop them there.
try go through collect+