Cable Forum - View Single Post - 100M Area upgraded to 100MB but still only getting 50

savvychels · 05-12-2012, 15:22

I've glanced through the topics and don't see anything jumping out with a similar topic, though I'm sure it's here somewhere.

A couple of weeks ago the status on the upgrade for our area said 'end of November'. I've just checked the status now (as my internet connection seems to be jumpy and freezing every so often), and it says it's done. So I checked my speed and it's still 50. I thought maybe a reboot of the SH might be in order, so did that. Left it off for about a minute. Turned back on, still 50.

So just curious how long after areas go 'live' with the 100meg should customers actually be receiving it? I figure it's only happened in the last few days, so fair enough if it takes a couple of weeks to switch over, but just wondering so I know what to expect.

Thanks in advance.

05-12-2012, 15:22	#1
savvychels cf.geek Join Date: Jan 2004 Location: Dorset Services: VIP120 w/ TiVo x2 Posts: 639	Area upgraded to 100MB but still only getting 50 I've glanced through the topics and don't see anything jumping out with a similar topic, though I'm sure it's here somewhere. A couple of weeks ago the status on the upgrade for our area said 'end of November'. I've just checked the status now (as my internet connection seems to be jumpy and freezing every so often), and it says it's done. So I checked my speed and it's still 50. I thought maybe a reboot of the SH might be in order, so did that. Left it off for about a minute. Turned back on, still 50. So just curious how long after areas go 'live' with the 100meg should customers actually be receiving it? I figure it's only happened in the last few days, so fair enough if it takes a couple of weeks to switch over, but just wondering so I know what to expect. Thanks in advance.