Re: Just been upgraded from 10mb to 20mb, but know my internet is slower!
20mbit is on docsis 2 and the ambit 256 can handle 20mbit no probs. What will be interesting is if the op hasnt got an ambit 256 and is using an older modem which is only good for 10mbit such as the terayon tj210.
Anyways, the chances are that there were too many users on 10mbit which have now been banged up to 20mbit and there isnt enough juice to go around.
There were talks many years ago about moving 20mbit users onto docsis 3 so I don't know if you can ring up to get a shub and if you use that you'll be on 20mbit on docsis 3.
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