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trickytree · 03-12-2012, 13:55

So let me get this right.....

I am on VIP100 and have always been on VIP back in the days of when it was VIP and no split when it was 20Mb.
Now I had this argument with them before when last year the VIP package was 100Mb by default so I called up asking why I had not been moved to it from 50Mb.
They said we need you to make the agreement to the change!
What? You changed the package not me and if it's better then why have you not upgraded me accordingly.
Anyway they did that.

Now it seems this phone package is better and included in the VIP price but some of you are being charged more?
If I call up am I going to be charged more even though it's part of the VIP collection I believe I am on already?

03-12-2012, 13:55	#5
trickytree cf.addict Join Date: Jul 2008 Location: Nottingham Services: VVIP500 Posts: 439	Re: Vip 100 and talk unlimited extra So let me get this right..... I am on VIP100 and have always been on VIP back in the days of when it was VIP and no split when it was 20Mb. Now I had this argument with them before when last year the VIP package was 100Mb by default so I called up asking why I had not been moved to it from 50Mb. They said we need you to make the agreement to the change! What? You changed the package not me and if it's better then why have you not upgraded me accordingly. Anyway they did that. Now it seems this phone package is better and included in the VIP price but some of you are being charged more? If I call up am I going to be charged more even though it's part of the VIP collection I believe I am on already?