I used to be angry... now I just think it's amusing, especially as my graphs/results seem to baffle everyone. As long as they keep whacking out the credits while it's not working and fix it at some point soon for good it's not bothering me.
I rarely use the internet at the moment for anything other than downloading mixes and the occasional browsing... its my other half that's taken the hit as he plays fifa, or rather he used to before this started happening a few month ago!
I'll let you know what my guy comes back with!
---------- Post added at 13:18 ---------- Previous post was at 12:21 ----------
Ashleigh
Please do not apologise, I am personally and proifessionally embarrassed that your service is still not as you need.
I have been working this morning to arrange the necessary people for you
The work we did last night has given us hopefully the answers towards rectifying your issues
We will need to look at your home setup and settings also though
It will be a combination of possibly Graham on site and a remote specialist who did a lot of analysis last night
Will advise soonest on a date / time to suit you
Regards
Hugh.
---
Looks like we're getting somewhere
