Quote:
Originally Posted by blackthorn
I`m a bit confused now. I`ve just rang up to see if these free mobile calls are on my vip package, to be told, as Harryn9000 said that its a new thing that has only been out a month. The cs guy said he can add it to my package for an extra £1.94.
So does this mean that the top vip package that I have been on is no longer the top package and that there is a new top package.
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Yup, that's pretty much the gist of it. I was in exactly the same position as you and assumed I would automatically be upgraded to the new package, but that isn't the way it works. I did the maths and decided it would be worth it for me to upgrade so phoned up and did so.
I personally think it is another example of VM's unnecessarily complicated pricing and billing structures, but perhaps that's just me!