Quote:
Originally Posted by General Maximus
if the speed doubling site or my virgin media say the area has been doubled and you should be on the increased speed then it is a done deal. Ringing up to get it manually pushed through because VM havent delivered on what they said should not result in a contract extension.
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As above I would never ring up and ask for it to be manually added as it can cause confusion, why not wait a week and then just complain about it not being done to technical support because calling retentions will only get they going down the wrong route.
Mine is not due until the end of this month according to the site but I will not be ringing up if it is not done until mid January.