Quote:
Originally Posted by Itshim
Sorry Lyn how long have you been using Virgin  I am guessing at least since 2007. You really need to ask that question  Nothing virgin does,is clear, straightforward or simple. System set up by the same people that create utility companies billing I suspect  |
I've been with VM since they took over from whoever was running the show before them. Stuck with cable since the days when it was Jones Cable, which is going back a long way
It just really ticks me off when prices go up but they aren't explained and you phone up and get some patronising person who can't really speak English just repeating themselves parrot fashion. I want to know why my friend and also my son have the same 3 XL packages I have but my bill is going up £1.10 a month more. I don't think it's a lot to ask for a reason or do they just pick a figure out of thin air
Lyn