Quote:
Originally Posted by Qtx
That is just a way of hiding the costs form the customers. Sky for example do bundle deals but they still break down the cost each month for each part of the bundle.
Its not good enough to answer that "we do this this way because we can".
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I totally agree, VERY poor customer service from VM. (and Ben is usually very helpful)
Come on VM, provide a price breakdown so that we can see how the costs are made up (or have you got something to hide, or shall I put it another way, if you cannot be transparent it indicates that something is being hidden from us)