Quote:
Originally Posted by General Maximus
ya, it is called a requested re-tier
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I had to call about a phone problem, so asked again about this and was told categorically that this is impossible unless I pay for the higher tier, so I must wait until next Summer for the free upgrade.
Whilst I was on, I also asked for an upgrade to a HD TV box for free, but was only allowed one for £10 instead of the usual £20.