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Old 29-11-2012, 16:44   #13
Qtx
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Join Date: May 2012
Location: Probably outside the M25
Services: Sky Fibre Unlimited 40/10
Posts: 3,473
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Re: Ex-VM to Sky customers

Quote:
Originally Posted by Mick Fisher View Post
Absolutly not. I am 100% satisfied with my services
Thanks for your experiences! Getting to be a pattern here

Seen a few comments about their new hub. The wireless side shouldn't affect me as the bandwidth intensive stuff will be hard wired and my wireless devices are mostly used within a short range. Just hope they don't have firmware issues in the same was as VM have had and still apparently have.

Not having to call support..... just seems strange after being with VM for a good few years lol.

---------- Post added at 17:44 ---------- Previous post was at 17:31 ----------

Quote:
Originally Posted by qasdfdsaq View Post
Not crazy at all, more perfectly normal and to be expected. VM's service is not fibre to the home, and the primary difference is ADSL gives you a dedicated line to the provider's backbone whereas on VM you share one line with hundreds to thousands of other people.

Perfectly normal to expect a dedicated line to be more stable than one shared with ~500 other users
Its easy to assume based on the technology that fibre to the cabinet and then Catv/coal to the house would be more stable than old copper cable over a large distance with some tricks used to get the most out of it. More so if like most customers you don't understand the network behind the buzzwords and advertising.

So do 500 VM customers share the same fibre from the UBR/chasis or from the cabinet? I knew there could be up to 250 or so customers per line card connected to the UBR and each UBR can have x amount of line cards connected. So the line cards can be one potential bottleneck even before meeting up with the other customers. Or is that number actually higher and the 500 number you are talking about? Would be nice to finally know for sure how this works and at how many different points bottlenecks are likely to occur.
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