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Old 29-11-2012, 17:07   #167
qasdfdsaq
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Re: The price of your Virgin Media service is going up

Quote:
Originally Posted by AdamD View Post
Cancellation submitted.

Wow, they do say some odd things to try and get you to stay

When I said I was switching to Bt or Sky Fibre, the lady said I wouldn't get anywhere near the upload speeds that Virgin offered, because it "still comes down the phone line", where as the virgin media service is "completely fibre optic"

When I said we live close to the cabinet, so should get near the top end of the 80mb down, 20mb up speed, she said she'd never heard anyone or any product that would come even close to it.

Went on to say, even with the "fibre boost" on my "phone line", I still wouldn't get the speeds that I quoted

.....lol
Pretty much every communications company has tried pulling those sort of lines on me (except O2, who were completely honest and straight up). Sad thing is, many lesser-informed average consumers would actually believe them.
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