[howardmicks]

I have wrote yet again a email to the ceo`s office in the hope of some justification regarding these heavy price increases,Below is my email--

Dear June,
I am contacting you in the hope that someone in your office can justify the recent absorbent price increase that is going to hit my account in feb 2013 of £5.59,I appreciate that price increases are a part of life but the magnitude of this increase i consider to be totally appalling.considering the very disappointing year i personally think vm have had and previous promises from Cindy rose have failed to be delivered,I feel i have legitimate grievances which i enclose below.
1. The complete lack of new channels in particular HD channels,Whilst i understand the situation with sky as i have put in previous emails to your office the lack of other providers channels is both puzzling and very concerning eg Disney,Universal and itv channels.
2.TV Anywhere the current crop of channels available to stream to my ipad is both embarrassing and appalling,Whilst i appreciate its a new product i find it totally laughable that a product you have been talking/planning for over 12 months that contact with providers were not changed/altered with channel provider pre launch
3.TiVo streaming,Yet again another product you have been talking/planning for over 12 months again is unbelievably worse than the poor choice available on the ipad.
I would have thought in a year that we have seen you view appear and now bt are pushing forward into joining the channel market,That a increase in charges would be the last thing you would do.BT are openly targeting vm customers to join then thru there website and with constant offers ranging from 25%-75% off sky for 12 months this moves is a very dangerous one.
I have been a very loyal customer of cable tv for over 10 years but i cant help but feel that vm`s goal is at the moment to squeeze as much out of us customer and give us nothing,If when sending letters out about increases we were seeing or you was announcing new channels then they would certainly be at least some justification.
May i suggest that you resend letters out to us all itemising what is actually going up,In particular the xl package(as i am still awaiting new channels from the previous increase),
Very disappointed customer.

If get a reply-will post email,I urge other people to do the same