[andy_m]

Itshim's point, I think, is that Virgin are continuing to improve their services, which is resulting in price rises, but some of us were happy with the service we had to begin with. I'm still awaiting my price increase, but I've had my broadband speed doubled to 60, I get free multiroom and have a fair few hd channels as part of my basic subscription. Which is fine, except I keep being told I'm getting those things either free, or at no extra cost (which is different, Btw) and yet I'm also seeing my bill go up. I haven't asked for these service improvements, and I could quite happily do without them, but I don't appear to have that option.