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Old 26-11-2012, 16:09   #1
thenry
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Join Date: Dec 2009
Location: Crawley
Age: 36
Services: Three Unlimited
Posts: 16,918
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Box Fail, Card Fail and RF Levels Fail

could someone please help me out. i have a v hd box which sonetimes doesnt turn on when powered on by the socket (mains) the red standby or off light on the box stays red even when pressing power on the remote to power up. i then have to pull the pull and then put it back in then power up for it to turn on (a few times sometimes).

ive also now noticed including today that the card doesnt want to work. a message appears saying the cards expired. a few reboots and its back on.

i done a medic check and RF levels come up as fail.

RF Levels - Equalise - Failed
RF Qaulity - No Action Required - Passed

RF Tests - low ok - medium high - high high
SNR Tests - low ok - medium ok - high ok
SNR Values - low 35 - medium 35 - high 36
Pre RS Error tests - low ok - medium ok - high ok
Pre RS Values - low 1 - medium 0 - high 0
Post RS Error Tests - low ok - medium ok - high ok
Post RS Values - low 0 - medium 0 - high 0

upstream power level 45

MCNS passed all ok

PROV passed all ok.


i have an 8dB FP eqauliser before the splitter.

SH downstream power levels are between + 4-7. SNR is between 41-43. Upstreams power level is 44.

ive already had the box swapped. i was offered a TiVo but 50odd quid in install fees is a no thank you!
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