Quote:
Originally Posted by Superblade7
I've managed to answer my own question by ringing the Indian call centre and speaking to 'Bob' who confirmed that the loyalty discount would remain but I am still subject to the price increase.
This is quite annoying as when I agreed the deal in May 2012, I was considering jumping ship to Sky but the retentions guy told me the price would be guaranteed for two years. Since getting this supposedly guaranteed price, I've had the Sky Sports rise (which they blamed on Sky) and then this new rise in Feb 2013. Whilst I am sure Sky did increase the wholesale price for Sky Sports, if I agree a price with VM that they say is guaranteed for 2 years I expect VM to keep to that but instead I feel I have been deceived and now copped for two price rises.
Like others on here, I have just priced up Sky and I potentially could make a good saving on the channels I require. My current package with VM will rise to £97.74 in Feb. With Sky, I could get a package for £87.75.
I therefore have a dilemma, do I jump to Sky and save £10 a month and gain numerous extra HD channels but only have two tuners and an estimated 10 - 15Mb ADSL broadband? Or do I stick with VM as the services have always been reliable and I would miss TiVo, the third tuner and fibre broadband?
I previously had Sky many years ago before I moved into my current home and always thought their TV service was great. However, when I moved into my current home, it was a VM area and the previous owners had VM so it was an easy choice as the points were already installed.
For those who've recently switched to Sky, is it still a good service and what is their phone / broadband service like?
Cheers
Superblade7
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Really depends what you want , my estimate was 6-11 MB and my line is 9mb which for me is more than enough and copes pretty well with On Demand downloads and is totally unlimited. If your line manages 12mb you should see HD On Demand content available in 10-20 seconds. My phone has been problem free so far and the BB connection has been solid also.