Quote:
Originally Posted by Top banana
They need to be firmly taught????????? Good lord this is the year 2012
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I've worked in customer service roles in the past. Each time I have thrown everything I've got in to learning the business and knowing the customer. Adapting to their needs. It makes me better at my job of helping them and I view doing so as the very basics of respect and courtesy. So when I see this so blatantly ignored especially when the money I pay should be going towards training them correctly, yes I'm going to be annoyed.