Quote:
Originally Posted by Coffeeguy
Why do VM still outsource to these foreign call centres where our calls are answered by headless chickens? They are merely no more than a TAS. Surely they must be causing more grief and costing VM in terms of unnecessary replacement 'Super'hubs & engineer visits?
Are you VM boffins listening? Do you care?
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Headless chickens or a human being who happens to live in India and is trying to provide for his / her family and also happens to have a degree. Oh what did you not realise that? To get a job in an Indian call centre you have to have that level of education!!