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Originally Posted by montehampster
I owe you and VM an apology!
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No problem. My tone was probably a little harsh too
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I've still not had my letter but I rang up last night and got through immediately to the most helpful person I have ever spoken to since I joined in the old Telewest days!
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I always seem to get the really helpful ones. Perhaps my own attitude helps; I don't know!
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All in all not a bad evening's work!
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If you're happy then I'm happy
