Quote:
Originally Posted by carlwaring
I got through straight away 
Nice to see you're not judgemental or prejudiced or anything 
The "standard CS Reps" are there for new customers only, really.
---------- Post added at 15:40 ---------- Previous post was at 15:38 ----------
Seriously?  |
I owe you and VM an apology! I've still not had my letter but I rang up last night and got through immediately to the most helpful person I have ever spoken to since I joined in the old Telewest days!
Have paid the line rental up front, kept the broadband at 60Mg and cancelled the TV.
I then went online and moved the TV to Sky with a 12 months half price offer. The only direct one off cost being a pair of Homeplugs for the second box c £30. I estimate an annual saving over the next 12 months of c £300 depending on what my increase in February would have been. Oh and of course the £25 M&S voucher will do for my Mother in Law's Xmas present!
All in all not a bad evening's work!