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Joedm45 · 22-11-2012, 13:55

I have been looking at returning to VM in the next few months and am some what concerned by these rises, as Denphone says, 10% is quite a hike on a bill!

I remember not so long ago the price rise letters used to state, for example, £2 increase in TV, 50p increase in Tel and £1 in BB. If you were lucky they held the price on one of your services, but this was probably a psycological thing to make the customer feel they are not been completely hard done by.

I think most people accept prices go up and could stomach £1 or £2 but any more than that and people get angry. I think VM have got this one majorly wrong and it will interesting to see the next batch of customer figures

22-11-2012, 13:55	#1292
Joedm45 cf.geek Join Date: May 2009 Location: Beyond The Sun Posts: 719	Re: TV price rises I have been looking at returning to VM in the next few months and am some what concerned by these rises, as Denphone says, 10% is quite a hike on a bill! I remember not so long ago the price rise letters used to state, for example, £2 increase in TV, 50p increase in Tel and £1 in BB. If you were lucky they held the price on one of your services, but this was probably a psycological thing to make the customer feel they are not been completely hard done by. I think most people accept prices go up and could stomach £1 or £2 but any more than that and people get angry. I think VM have got this one majorly wrong and it will interesting to see the next batch of customer figures