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Russ · 22-11-2012, 09:00

Yes, both do which is a worrying trend. I'm not the type to say "if I don't get what I want then I'm going to the competition" but in this case my mother was happy to go to Sky and BT if this wasn't resolved however they use Indian callcentres so it would be out of the fat and in to the frying pan.

Incidentally I spoke to someone at VM about a different matter this morning and I mentioned how much I couldn't stand Asian callcentres. He immediately got defensive and went on about how it was essential if VM were to offer 24 hour support etc. but also his attitude changed completely. I could tell he was a Manc but went on about being mixed race himself and that 'society needs to look beyond it's prejudices'. I almost dropped the phone.

22-11-2012, 09:00	#19
Russ cf.mega poster Join Date: Jun 2003 Location: Half in the corporeal, half in the etheral Posts: 37,181	Re: Why I hate VM's Indian tech support Yes, both do which is a worrying trend. I'm not the type to say "if I don't get what I want then I'm going to the competition" but in this case my mother was happy to go to Sky and BT if this wasn't resolved however they use Indian callcentres so it would be out of the fat and in to the frying pan. Incidentally I spoke to someone at VM about a different matter this morning and I mentioned how much I couldn't stand Asian callcentres. He immediately got defensive and went on about how it was essential if VM were to offer 24 hour support etc. but also his attitude changed completely. I could tell he was a Manc but went on about being mixed race himself and that 'society needs to look beyond it's prejudices'. I almost dropped the phone. __________________ From Jim Cornette: “Ty, Fy, bye”