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Old 21-11-2012, 20:26   #10
Sirius
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Join Date: Jul 2007
Location: Warrington
Age: 65
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Re: Why I hate VM's Indian tech support

Quote:
Originally Posted by Arthurgray50@blu View Post
Russ, sorry for your sad loss mate, I have this trouble with India all the time, it was them that caused all the trouble with our tv, BB and phone.

They have not got a clue, they are rude, arrogant and think you are totally stupid and cannot understand what you are saying. But this VM for you.
Not all of vm are like that.


I have never had a single issue fixed by the overseas call centres and i refuse to use them because i cannot hear what they are saying, the line quality is awful and that is compounded by the accent issue. I always end up having to speak to retentions to ensure i speak to a UK call centre.

My condolences on you loss Russ
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