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Well a bill that has the individual prices for each service and then a bundle discount should allow a customer to mentally remove the discount and then know what it would cost them if they wanted to drop a service
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No, it wouldn't, because there is no indication of what part of the discount applies to which service. You would have to speak to Virgin Media to find out.
Also with the current Collections and deals offered by Customer Relations there is no discount split between services - the adjustments are there to take the whole set of services to a set price.
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Originally Posted by andy_m
but I don't need to be accused of having an "I'm alright, Jack " attitude for expressing my disappointment that Virgin are incapable of providing the sort of information that everyone of their competitors manages.
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That wasn't what I was saying. You complained that VM changed the bills to something others may like and you don't, rather than keeping it as something you like but others don't.