Quote:
Originally Posted by BenMcr
Ok, this is what your bill would look like under the old format (assuming you are on the £5 fee for TiVo)
<snip>
Much better eh?
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Yup. I agree that at first glance it's still confusing, but at least anyone can whip out a calculator/pen + paper and figure out what the heck is going on. You dont have that option with the current bills unless you want to monkey around with the collections on the VM page (which will tell you to get lost if you enter you existing address).
What VM ideally should do is show the named collections and their price, then show the additions that a customer has chosen. i.e:
Premier Collection £45.00
Line Rental £13.90
+ 100 meg £7.25
+ Sky Sports 1 £15.50
= £81.65
So sorta have anything that isn't in the normal bundles shown as bolt ons, similarly to how an additional data package is shown on mobile phone bills. Its in addition to the tariff, it doesn't replace the existing data bundle.