Thread: SD TV price rises
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Old 20-11-2012, 23:49   #1251
Skie
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Join Date: Jan 2011
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Re: TV price rises

Quote:
Originally Posted by BenMcr View Post
No, it's not, because the detail wouldn't make sense - which is why the bill format was changed.
The detail would make sense, unless you didn't have a basic understanding of maths. Charges - discounts = price. It's the current bill which doesn't make sense, as it should include the V+ HD fee in the final total but doesn't.

Showing vague items with no price breakdown, especially when those items are discounts, would lead to people contacting VM as they think they are being charged for a service they aren't receiving. To use a horrible consulting term that is failure demand.
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