Quote:
Originally Posted by v0id
So basically, Virginmedia's pricing is a complete and utter mess and what they should do is force everyone onto one of their collection bundles if the the customer doesn't like their price increase?
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Not what
I'm saying at all.
Virgin Media haven't sold services at the most of the prices shown on the breakdown on the bill for years - way before the bill format changed, so I don't understand why there is a rose tinted view that those bills were better. They weren't, all that happened was that people complained about different things on it than is being complained about now. For example
http://forums.digitalspy.co.uk/showp...16&postcount=5
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Our billing is a mess with so much spacings and adverts with items listed with prices that make no sence.
Like .......
2 Additional V box 14 April - 13 May £30.00
( When the cost should be £6.50 each = £13.00 )
V+ HD Box 14 April - 13 May £0.00
( Why even have thiszeroted when it's zoro priced ? )
Broadband XL(20) 14 April - 13 May £37.00
( Why is not put at the real price ? Around £28.50 = 30MB )
Add Set box(es) Discount 14 April - 13 May -£17.00
( Why put this as it's not a real discount as the price is £6.50 per box on there site price list. )
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and
http://forums.digitalspy.co.uk/showp...75&postcount=7
Quote:
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Why are Virgin Bills too complicated to understand, with the Service Charges and Discounts, no other Bill comes like this, only Virgin's
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All Virgin's current pricing is structured to fit into the way the bills now look, which was simplified after customers complained as above.