Quote:
Originally Posted by BenMcr
Each service has a set value on the system so all accounts will have that change, but then there are different discounts and bundle codes, some of which will also be changed to change the total increase to an account.
So you can't predict your total increase from the individual changes, because for some the bundle may not increase at all, or by a lower amount that the individual totals
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So basically people could be loosing some of their discounts so they can bring in line a better pricing model?
Clear as mud, for a communications company they sure make things difficult for themselves.
Sky must be laughing all the way to the new customer department.