Quote:
Originally Posted by BenMcr
We shall have to agree to disagree on that - I see no value in showing a discount that isn't one, nor showing prices that aren't actually what you are charged.
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Hmm well as far as I know I'm not on any bundle or loyalty discount or anything. I have been a BB user and land line user for some time. Recently (year or so) I took up a TV package, then I added a TiVo and a third box - all outside of a 'package'. I've recently (last couple months) upgraded my phone package to XL - it was L before.
At the moment I have:
Broadband - XXL
TV - XL
Phone - XL
TiVo x 2
VM HD x 1
All my services are listed under my account as separate entities and I can upgrade/downgrade them separately as I choose. That to me is not a bundle/package.
What I'm keen to work out is what each of my individual components are getting what increase. So maybe if I drop the third box (hardly ever used) or drop my phone down to a lower tariff or reduce my BB. Maybe I wont do anything but I'd like to know if maybe BB is going up more than TV or is the Phone what is costing me the most now? All these are exclusive from each other and changing one to save an increase doesn't affect others.
If your on a VIP package or a Premium bundle then fine but as far as I can tell I'm ad-hoc and would like to know.
What I can deceiver from what I was told on the phone and what you mentioned about line rental:
£2 increase to my TV XL
£2 increase to my BB XXL
£1 increase for my Tivo (although I have 2 so maybe 50p each?)
£1.09 increase for my line rental
That leaves me 50p to try and cover somewhere.
I'm paying this money out and I'd like to know what I am paying it to. If I drop TV and move elsewhere it allows me to compare. If I decide actually I don't need 100Mb BB and 50Mb (or a lower tariff) is fine then I'd like to know that as well.
Surely that information is available to me?