Are we able to phone and ask what our increase will be? Will CS be able to tell, or do we need to wait on the letter/email?
Or can you work it out from this
Billing period:
02 Nov - 01 Dec
Owed from last bill £0.00
Your package £70.90
Other fees, charges & credits CR £3.00
Usage charges Total £3.14
Amount due £71.04
These charges are for the period: 2 November - 1 December
Bundle Charges
Talk Weekends Free Voicemail TV Size: X L 2 ADD Set Top Box(es) TiVo Monthly Fee TiVo Monthly Fee Extra Set Top Box Discount Broadband XL (Up To 60mb) Loyalty Customer
Bundle Charges total £59.00
Promotional offer(s)
You'Re Receiving A £2 Loyalty Discount If You Change Your Package You May Lose This Discount Which Will End 19-FEB-14
Promotional offer(s)CR £2.00
Phone line rental
Line Rental
Phone line rental total £13.90
Your package total £70.90
Other fees, charges & credits
One-off charges & credits Date Amount
Goodwill Gesture 2 October CR £3.00
One-off charges & credits total CR £3.00
Other fees, charges & credits total CR £3.00