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Re: TV price rises
Just had a letter detailing a £6.59 a month increase from Feb 1st 2013.
So I decided to call in to find out the breakdown of all the costs. They didn't know really but he did come back with:
£2 increase on TV (I have XL)
£1 increase in TiVo
£2 increase on BB (I have XXL)
He didn't know what the other £1.59 was for but I suspect it will be line rental related.
That's quite an increase over the year and although it's affordable to me it's a rather large jump all in one go - I would have liked any increases to be phased in over a longer period. I'd also like the VM app for Android to be released before (but that's another story).
I was told that a letter would be sent out to all customers by the end on November detailing the breakdown of the increase. No idea why these letter weren't combined into one - save a lot of bother!
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