Quote:
Originally Posted by carlwaring
So no actual answers then. Fair enough  |
I don’t like to talk about my job in forums however since your pushing I’ll elaborate. I work as a paralegal for a solicitors firm in Edinburgh. Contract disputes are my specialty. Day in, day out I’m providing advice, help and support to people our firm represent who have an issue with a supplier or service provider be it the Council, their bank, a finance company, mobile phone provider…. I think you get the just.
Anyway, as you can imagine, people always want to know if and when they have the right to cancel their contract or an agreement if they are in dispute. One of the most common grievances is price increases, or not being notified of them, or not agreeing to them. If you go through the history of this forum, you’ll tend to find whenever Virgin announce a price increase or a change of contract I’m always all over it to see what options customers have under their terms and conditions. Ben to his credit always comes up with the information.
So in terms of me saying “This is becoming more and more disgusting. It’s total robbery.” I feel I have plenty of experience to be making such a bold statement. From my day to day work and the fact I’m a Virgin customer, I’ve got to say the price increases over a 10 month period from Virgin are incredibly high for the service they provide.
Hope that helps to quantify my anti Virgin outbursts