Cable Forum - View Single Post - The price of your Virgin Media service is going up

SilverLady · 16-11-2012, 12:34

I wish someone could explain my increase of £3.24, which works out at 14.7%.

My package lists:

Talk Weekends, M+TV, Broadband L, Free Voicemail, V+HD Monthly Fee, Loyalty Customer

Package price is £27 and I get a loyalty discount of £5 making monthly payment of £22.

I paid for annual line rental a couple of months ago, so this is covered.

There may be an error as price increase letter says I can save by paying line rental upfront, but I already do this, but where does the very high increase come from?

Second question - if I have to phone up Virgin to query this, which option do I select to get through?

16-11-2012, 12:34	#54
SilverLady Inactive Join Date: Jul 2006 Posts: 151	Re: The price of your Virgin Media service is going up I wish someone could explain my increase of £3.24, which works out at 14.7%. My package lists: Talk Weekends, M+TV, Broadband L, Free Voicemail, V+HD Monthly Fee, Loyalty Customer Package price is £27 and I get a loyalty discount of £5 making monthly payment of £22. I paid for annual line rental a couple of months ago, so this is covered. There may be an error as price increase letter says I can save by paying line rental upfront, but I already do this, but where does the very high increase come from? Second question - if I have to phone up Virgin to query this, which option do I select to get through?