Thank you Seph for your succinct and informative reply to my query. I was rather extracting the Michael
. Nonetheless I do appreciate you taking the time to reply. It just irritates me when the service doesn't work as it's supposed to, and when you ring for assistance you are told that there isn't a problem. Both BB and TV went down last month simultaneously. Called CS (in India) to be informed that there is no fault. No internet connection and light flashing on Tivo indicating no BB connection. Still they lie
