Quote:
Originally Posted by Zee
Also i'd like to add don't get tempted by any retention deals you may offer, whether its a cheaper service or account credit. Just lay your hand firmly and say you wish to cancel.
Just my advice.
|
I have already told them that I am going leave them because of this issue and some one higher up said, you are entitled to do so because of this fault.
---------- Post added at 18:45 ---------- Previous post was at 18:44 ----------
Quote:
Originally Posted by Zee
Also i'd like to add don't get tempted by any retention deals you may offer, whether its a cheaper service or account credit. Just lay your hand firmly and say you wish to cancel.
Just my advice.
I think I was charged something like that for the delivery of the router, as they deliver it before the engineer arrives.
|
Ok. The man I spoke to today said it could take two/three for an engineer to come round. Did it take that long for someone to come to you?