Also i'd like to add don't get tempted by any retention deals you may offer, whether its a cheaper service or account credit. Just lay your hand firmly and say you wish to cancel.
Just my advice.
Quote:
Originally Posted by Lostlam
I think I will be calling BT again soon to arrange an installation as they seem to offer everything I need and the installation is free. 
Did you have to pay £6.95 extra for certain parts? |
I think I was charged something like that for the delivery of the router, as they deliver it before the engineer arrives.