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Originally Posted by passingbat
But why such a crazy way of doing things? Price each service at it's correct price, and then show a discount for bundling several services together. Everyone knows exactly where they are then, and the savings advantages of buying bundles can be clearly seen along with any additional loyalty discount. At the moment, it appears to be a 'smoke and mirrors' situation which leads to distrust.
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Unfortunately it's down in part to historical differences between constituent companies, billing structure, previous pricing schemes and bundles and other factors.
---------- Post added at 16:11 ---------- Previous post was at 16:09 ----------
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Originally Posted by joglynne
If the new increase is not itemised and is just for the total bundle does this mean that you can now cancel your whole package without attracting a cancellation charge?
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It does now seem to be a simplified statement at
www.virginmedia.com/contact
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If you do not wish to be bound by these changes you can cancel your contract with us without penalty. The process to be followed is set out in our terms and conditions at virginmedia.com/legalstuff
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