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Old 15-11-2012, 15:25   #4
ferretuk
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Join Date: Dec 2006
Services: Plusnet Unlimited FTTC
Posts: 501
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Re: 'Upgraded' from 10Mb/s to 60Mb/s speed issue

Quote:
Originally Posted by guyl View Post
Morning all

Apologies if I have my Mb/s mixed up with mb/s!

I was after some help really. We have recently changed our package to up our internet speed form 10Mb/s to 60Mb/s using our existing SH.

Previously we were getting pretty much 10Mb/s 24/7, since the speed increase, we are only getting around 20-25Mb/s down [as testd via JDAST] up speed seems fine at 3Mb/s. [Both laptop and phones give very similar results]

I have checked the SH and this is correctly provisioned for 66Mb/s, and have tried testing in safe mode, and this has resulted in very similar speeds.
Hi,

How is you laptop connected - Wired or wireless? If wireless, does you laptop use 802.11g or 802.11n? If the former, you won't get more than around 25Mb/s... Try the test again wired to the SH as wireless is far too variable to be relied upon to give a true indication of speed.

If you've run your test wired then ignore the above!
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